Senior Workers Compensation Claims Adjuster - California
About The Position
At Gallagher Bassett, the Senior Workers Compensation Claims Adjuster helps clients and claimants navigate complex claims, supports recovery, and delivers effective outcomes. This role investigates, evaluates, and resolves complex California workers compensation claims, using analytical judgment to assess exposure, determine an appropriate course of action, and bring claims to resolution. The adjuster partners with clients to improve the claims management process and provides empathetic customer service to claimants throughout the claims process. The position handles claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. It also requires timely, efficient documentation and communication of claim activity. The role is eligible for fully remote work.
Requirements
- High school diploma.
- At least 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
- California workers compensation jurisdictional experience.
- Active, current California adjuster designation/license, with continuing education hours up to date.
- Appropriately licensed and/or certified in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- SIP designation (optional).
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, make claims-management decisions, plan appropriate courses of action, and resolve claims.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Communicate and interact extensively with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Partner with clients to deliver solutions and enhance the claims management process.
- Handle claims in accordance with client and corporate policies, procedures, accepted practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity accurately, timely, and efficiently.
- Think critically, solve problems, and plan and prioritize tasks to serve clients and claimants effectively.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- A collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
