Senior Workers Compensation Claims Adjuster - Midwest

Gallagher•Minneapolis, Minnesota

1d•Remote

About The Position

Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to investigate, evaluate, and resolve complex workers’ compensation claims. The role applies claims management experience to analyze exposure, determine an appropriate course of action, and resolve claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements. The adjuster communicates with parties involved in the claims process, provides empathetic customer service to claimants, and documents and communicates claim activity accurately and promptly. The position partners with clients to improve claims management and deliver solutions. It is eligible for fully remote work and covers the Midwest jurisdictions of Minnesota, Illinois, Missouri, Iowa, Wisconsin, and Indiana.

Requirements

High school diploma.
Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
Appropriately licensed and/or certified in all states where claims are handled; must hold an active adjuster license in at least one covered state or a reciprocal state. Minnesota licensure is preferred.
Knowledge of accepted industry standards and practices.
Computer experience with claims-related and business software.

Nice To Haves

Bachelor’s degree.
Minnesota adjuster license preferred.
Experience in Minnesota, Illinois, Missouri, Iowa, Wisconsin, or Indiana jurisdictions.

Responsibilities

Investigate, evaluate, and resolve complex workers’ compensation claims.
Analyze claims exposure, plan the appropriate course of action, and make decisions to resolve claims.
Interact with parties involved in the claims process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity promptly and efficiently.
Partner with clients to deliver solutions and enhance the claims management process.
Think critically, solve problems, and plan and prioritize work to serve clients and claimants effectively.