Senior Workers' Compensation Claims Adjuster

Amerisure Insurance•Indianapolis, IN

1d•Hybrid

About The Position

Amerisure is recruiting a Senior Workers’ Compensation Claims Adjuster to work in a hybrid arrangement at one of its offices, with expertise in Arizona. The role provides quality investigation and analysis to adjust workers’ compensation claims of medium complexity or severity, including litigated files, through proper resolution. The adjuster supports the organization by developing relationships with agents, policyholders, employees, and other stakeholders. The position involves investigating losses, assessing coverage and compensability, evaluating damages and reserves, and pursuing timely claim resolutions within established guidelines. The adjuster also works with counsel and external resources as needed, monitors costs, and communicates policy coverage issues. The role may require overnight travel up to 10% and daily travel between locations. Amerisure offers a competitive total rewards package that includes base pay, performance-based incentive pay, health and welfare benefits, a 401(k) savings plan with profit sharing, paid time off, and flexible work arrangements. The company describes its workplace as collaborative and supportive of excellence and professional growth.

Requirements

Bachelor’s degree or an equivalent combination of education.
Three years of experience handling workers’ compensation indemnity claims of medium complexity or severity.
Ability to obtain appropriate state licensing as required.
Proficiency with computers, including Microsoft Office Suite.
Demonstrated ability to build positive relationships and partnerships within the department, across the organization, and with external customers.
Strong analytical skills and attention to detail.
Excellent verbal and written communication skills and ability to interact with internal and external customers.
Ability to travel overnight up to 10%.
Ability to travel daily between locations.

Nice To Haves

AIC or SLA certification preferred.

Responsibilities

Collaborate and communicate with agents, policyholders, and internal stakeholders regarding claims of medium complexity or severity and the assigned book of business.
Investigate losses, identify coverage, determine compensability, and review and analyze documents and legal pleadings.
Develop action plans to proactively conclude claims, evaluate damages promptly, negotiate with other parties, and settle claims according to guidelines.
Establish and maintain appropriate reserves that accurately reflect each claim’s financial exposure.
Determine the need for external resources, engage them as appropriate, and monitor and control costs.
Collaborate with counsel to manage litigated claims.
Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.