Access Coordinator Jobs

About The Position

Requirements

• Minimum two years of experience in a medical office, hospital-based clinic, or healthcare setting required
• Experience with insurance authorizations, referrals, and patient scheduling required
• Experience with electronic health record systems required (Meditech experience preferred)
• Strong customer service, communication, and organizational skills

Nice To Haves

• Oncology, infusion, chemotherapy, or biologic authorization experience strongly preferred
• Knowledge of medical terminology, ICD-10, CPT coding, and insurance processes preferred

Responsibilities

• Welcome and assist patients throughout the scheduling and registration process
• Coordinate new and established patient appointments
• Manage infusion scheduling and chair coordination to support efficient patient flow
• Verify demographic and insurance information
• Communicate appointment instructions, preparation requirements, and financial expectations
• Obtain prior authorizations for chemotherapy, biologics, infusion medications, and oncology-related services
• Track authorization status and proactively follow up to prevent treatment delays
• Perform insurance eligibility and benefit verification
• Coordinate referrals with physicians, specialists, and referring offices
• Serve as the primary point of contact for referral partners and outside providers
• Communicate with insurance payers to resolve denials and secure approvals
• Collaborate with nursing, pharmacy, providers, and billing teams to ensure treatment plans align with authorization requirements
• Maintain authorization logs, tracking tools, and patient records
• Assist with medical records requests, correspondence, and documentation
• Support workflow improvements that enhance patient access and operational efficiency

Benefits

• Competitive Compensation
• Medical, Dental & Vision Insurance
• Prescription Drug Coverage
• Employer-Paid Life Insurance
• Supplemental Life Insurance Options
• Long-Term Disability Coverage
• Competitive 401(k) with Employer Match
• Generous PTO & Sick Leave Starting Day One
• Employee Wellness & Support Resources
• Professional Development Opportunities