Workplace Hospitality Manager
About The Position
The Workplace Hospitality Manager leads the day-to-day food and beverage experience for company employees in a fully subsidized corporate dining environment. The role oversees front-of-house operations, workplace hospitality services, menu execution, breakroom amenities, inventory and ordering, client relations, and a team of 3–4 associates. It focuses on exceptional customer experience, operational excellence, and partnership with onsite client stakeholders. The manager supervises catering events and supports their operations, including logistics, quality improvement, sanitation, and facility-related activities. The role works with the Chef on menus, trains catering associates, tracks labor and food costs for events, communicates with management, clients, customers, and associates, and assists with foodservice-related activities.
Requirements
- Front-of-house customer service experience.
- Food service experience, including at least one year at the management level.
- Some knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
- Financial, budgetary, accounting, and computational skills.
- Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, as well as internet use.
- ServSafe Certification.
Nice To Haves
- Experience in restaurants, hotels, corporate dining, education, military, health care, or related food service operations.
Responsibilities
- Supervise all catering events.
- Support catering event operations, including logistics, quality improvement, sanitation, and facility-related activities.
- Work with the Chef to create menus.
- Train catering associates in service techniques, menu presentation, and customer service.
- Track and monitor labor and food costs for each event.
- Communicate with management, clients, customers, and associates, and maintain excellent client relationships.
- Assist with foodservice-related activities.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off (varies by site and state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential eligibility for paid and/or unpaid time off in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
