Teller

Columbia Bank•Bend, OR

1d•Onsite

About The Position

As the first point of contact for most clients, Tellers help deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller ensures banking transactions are performed accurately, ethically, and in compliance with bank procedures and regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover financial needs and identify relevant bank products and services. The position is fully onsite at 475 NE Windy Knolls Drive, Bend, OR 97701.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing; balance the cash drawer.
Perform and support daily branch-integrity tasks, including balancing the ATM using appropriate double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution consistent with the bank’s service standards.
Maintain current knowledge of Columbia Bank products, services, and changes.
Discuss clients’ financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan with rewards tied to performance.
Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.