Teller - Float

Columbia Bank•Salmon Creek, WA

2d•Onsite

About The Position

The Teller - Float is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The teller travels within a geographic area to provide staffing coverage at branches as needed. The position handles transactions and cash, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing. It also supports branch operations and risk controls through tasks such as balancing ATMs using double custody, processing night-drop deposits and returned mail, balancing negotiable instruments and credit-card machines, and updating lobby rate sheets and brochures. The teller safeguards and accounts for funds, responds proactively to client needs, resolves problems, maintains current knowledge of the bank’s products and services, identifies client financial needs, and refers appropriate products to business partners. The position is fully onsite at the posted location in Vancouver, Washington, and requires travel within a geographic area to cover branches. The pay range is $20.00–$21.00 per hour; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform deposits, withdrawals, cash advances, payments, transfers, check cashing, and other teller transactions accurately and confidentially.
Travel within a geographic area to provide staffing support at branches.
Balance the cash drawer and safeguard money, ensuring prompt accounting for or transfer of funds.
Complete branch support tasks, including balancing ATMs using double custody, processing night-drop deposits and returned mail, balancing negotiable instruments and credit-card machines, and updating lobby rate sheets and brochures.
Maintain branch integrity and mitigate risk by following bank procedures and banking regulations.
Interact with internal and external clients, anticipate their needs, provide proactive solutions, and resolve problems in accordance with the bank’s service standards.
Maintain current knowledge of Columbia Bank products, services, and changes.
Discuss and identify clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking products and referring clients to the appropriate business partner.

Benefits

Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.