Teller

Central Bancompany•Jefferson City, MO

About The Position

Central Bank is seeking a Teller to serve as a professional, customer-focused representative of the organization. The role offers a fast-paced, engaging work environment and opportunities for growth and advancement. The Teller builds relationships with customers, understands their financial needs, and provides thoughtful solutions that support their financial well-being.

Requirements

  • Basic math, PC, and typing skills.
  • Ability to count U.S. currency.
  • Attention to detail and a high degree of accuracy.
  • Strong customer relations and communication skills.
  • Ability to work cooperatively and positively with employees and customers.
  • Ability to stand for long periods and lift 20 pounds.
  • Must be available to work throughout the year; this is not a seasonal-only position.

Nice To Haves

  • Cash handling and/or customer service experience.

Responsibilities

  • Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
  • Balance an assigned cash drawer daily and identify and resolve discrepancies as needed.
  • Listen actively to customers and communicate positively and professionally.
  • Identify customer needs and recommend customer-focused bank products and services.
  • Refer customers to other lines of business for traditional and non-traditional products and services.
  • Support individual and team goals and contribute to overall branch performance.
  • De-escalate customer concerns or complaints calmly and empathetically, following bank policies and escalation procedures as needed.
  • Perform teller duties in compliance with bank policies, procedures, and regulatory requirements.
  • Look for cross-sell opportunities in a customer-centric manner.
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