Teller (Full-Time / West Salem)

River Bank • West Salem, WI

12d • Onsite

About The Position

The Teller I provides service to bank customers by conducting appropriate transactions and meeting customer needs through referrals to appropriate departments within the bank. This is an onsite role at River Bank’s West Salem branch. River Bank provides comprehensive training and the tools needed to start and grow a banking career. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., plus rotating Saturdays from 8:00 a.m. to 12:00 p.m.

Requirements

• High school diploma or GED.
• Customer service and/or sales experience.
• Excellent customer service and mathematical skills.
• Ability to work well under pressure, including in a fast-paced environment.
• Strong communication and organizational skills.
• Ability to travel to other River Bank locations when needed.

Nice To Haves

• Cash handling experience.
• Basic knowledge of bank products.

Responsibilities

• Provide accurate and timely customer service by conducting transactions such as cashing checks and savings bonds, cash advances, deposits, withdrawals, transfers, loan payments, monetary instrument dispensing, wire transfers, safe deposit box payments, and check orders within established guidelines and procedures.
• Balance the cash drawer daily, including periodic check batching and end-of-day processing.
• Balance and post vault transactions according to Vault Teller/Dual Control procedures during assigned rotations.
• Answer basic customer inquiries in person and by phone.
• Recognize and report fraudulent or suspicious activity to a supervisor.
• Perform light cleaning as needed to maintain the appearance of the lobby and teller line.
• Assist with other duties and projects as assigned by a supervisor.
• Travel to other River Bank locations to provide coverage when needed.

Benefits

• Health, dental, vision, life, short-term disability, and long-term disability insurance, among other insurance benefits.
• Full-time employees accrue paid time off at a rate equivalent to 18 days annually.
• Paid holidays.
• Paid volunteer hours.
• 401(k) with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED