Personal Banking - Teller

NBH Bank•Kansas City, KS

About The Position

The Teller provides routine transactional, operational, and client-support services to a diverse audience at a banking center. The role works toward individual and banking-center sales and service goals, builds rapport with clients and fellow associates, and treats others with respect and consideration. Tellers may assist other departments as needed. The position has clear direction and established processes, and requires detailed, accurate work performed in accordance with specific guidelines. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as the associate demonstrates success. This is a part-time position working 25 hours per week.

Requirements

  • High school diploma or equivalent.
  • Strong work ethic and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work with multiple computer and software systems.
  • Ability to calculate figures and amounts, such as cash back and percentages.
  • Ability to work overtime as necessary, typically no more than 5%.
  • Ability to perform physical tasks that may involve grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.

Nice To Haves

  • Previous banking, cash-handling, or financial-services experience.
  • At least 6 months of demonstrated successful cash-handling experience.
  • Bilingual language skills.
  • A self-starting, passionate, and motivated approach.
  • Interest in educating clients about banking products and the bank's available digital technologies.

Responsibilities

  • Perform routine, transactional, operational, and client-support tasks.
  • Work toward individual and banking-center sales and service goals.
  • Build rapport with clients and fellow associates, providing exceptional service to a diverse audience.
  • Assist other departments as needed.
  • Follow established guidelines, processes, expectations, and policies, maintaining accurate and detailed work.
  • Work independently at a steady pace and provide support and service to others in a noncompetitive environment.

Benefits

  • Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
  • Insurance benefits.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
  • Training and coaching, with opportunities for advancement.
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