Personal Banking - Teller

NBH Bank • Grandview, MO

1d

About The Position

This Teller position is intended for someone interested in building a career in finance. The company provides training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role involves working independently at a steady pace within established processes and expectations, delivering detailed and accurate work, and maintaining guidelines and policies. Tellers provide exceptional service to a diverse audience through routine transactional, operational, and client-support tasks, while working toward individual and banking-center sales and service goals. They may assist other departments as needed and are expected to build rapport with clients and coworkers while treating everyone with respect and consideration.

The company describes its culture as centered on relationships, fairness, and simplicity, and emphasizes equity, diversity, and inclusion. It aims to support associates’ growth and create a welcoming, empowered, results-driven workplace connected to the communities it serves.

Requirements

• High school diploma or equivalent.
• Ability to work independently at a steady pace with limited dependence on other team members.
• Ability to follow established direction, processes, guidelines, expectations, and policies.
• Ability to complete work accurately and pay attention to detail.
• Ability to treat clients and associates with respect and consideration.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
• Ability to work overtime as necessary, typically no more than 5%.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful cash-handling experience.
• Bilingual language skills.
• A passionate, motivated, self-starting approach.
• Interest in educating clients about banking products and digital technologies.
• Strong work ethic and accuracy.
• Logical thinking and sound decision-making skills.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

• Perform routine transactional, operational, and client-support tasks.
• Provide exceptional service to a diverse audience and build rapport with clients and fellow associates.
• Work toward individual and banking-center sales and service goals.
• Assist other departments as needed.
• Deliver detailed and accurate work in accordance with specific guidelines and established policies.
• Maintain guidelines, structure, and established processes while working with others.
• Educate clients about banking products and available digital technologies.

Benefits

• Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED