Personal Banking - Teller

NBH Bank • Kansas City, KS

2d

About The Position

The Teller works as an individual contributor at a steady pace, following established processes and clear expectations. The role provides routine transactional, operational, and client support while delivering detailed, accurate work in accordance with guidelines and policies. Tellers serve a diverse audience, build rapport with clients and colleagues, and work toward individual and banking center sales and service goals. They may assist other departments as needed and are expected to treat others with respect and consideration.

The position includes onboarding training and coaching, with opportunities for advancement as performance is demonstrated. Flexible scheduling may be available as business needs allow. The role may require overtime as necessary, typically no more than 5%.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

• Previous banking, cash handling, or financial services experience.
• At least 6 months of demonstrated successful cash handling experience.
• Bilingual language skills.
• A self-starter who is passionate and motivated.
• Passion for educating clients about banking products and digital technologies.

Responsibilities

• Perform routine transactional, operational, and client support tasks.
• Provide exceptional service to a diverse audience and build rapport with clients and fellow associates.
• Work toward individual and banking center-specific sales and service goals.
• Assist other departments as needed.
• Deliver detailed and accurate work while following established guidelines, structure, and policies.
• Educate clients about banking products and digital technologies available at the bank.
• Work overtime as necessary, typically no more than 5%.

Benefits

• Scorecard-based incentive plan, with incentives earned monthly based on performance.
• Insurance benefits.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED