Personal Banking - Teller

NBH Bank • Kansas City, MO

5d

About The Position

The Teller provides routine transactional, operational, and client-support services in a banking center. The role serves a diverse client base, delivers accurate work according to established guidelines, and works toward individual and banking-center sales and service goals. Tellers are expected to build strong relationships with clients and colleagues, treat others with respect, and assist other departments as needed. The position is intended for someone interested in building a career in finance; training and coaching are provided during onboarding and on the job, with opportunities for advancement as performance is demonstrated.

Requirements

• High school diploma or equivalent.
• Ability to complete work accurately and follow specific guidelines.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
• Ability to work overtime as necessary, typically no more than 5%.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful cash-handling experience.
• Bilingual language skills.
• A passionate and motivated self-starter.
• Interest in educating clients about banking products and digital technologies.
• Strong work ethic.

Responsibilities

• Perform routine transactional, operational, and client-support tasks.
• Provide exceptional service to a diverse audience and build rapport with clients and fellow associates.
• Work toward individual and banking-center sales and service goals.
• Deliver detailed and accurate work while following established guidelines, processes, and policies.
• Assist other departments as needed.
• Educate clients about the bank’s products and digital technologies.

Benefits

• Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED