Personal Banking - Teller

NBH Bank•South Fork, CO

About The Position

The Teller provides routine transactional, operational, and client support services in a banking center. The role serves a diverse audience, builds rapport with clients and fellow associates, and works toward individual and banking-center sales and service goals. Tellers are expected to provide accurate, detailed service by following established processes and guidelines, and to assist other departments as needed. The position is presented as an opportunity to build a career in finance, with training and coaching during onboarding and on the job, as well as potential advancement as the associate demonstrates success.

Requirements

  • High school diploma or equivalent.
  • Ability to complete work accurately and follow specific guidelines.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.
  • Ability to work overtime to the extent necessary, typically no more than 5%.
  • Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

  • Previous banking, cash-handling, or financial-services experience.
  • At least 6 months of demonstrated successful cash-handling experience.
  • Bilingual language skills.
  • A passion for educating clients on banking products and digital technologies.
  • A motivated, self-starting approach and strong work ethic.

Responsibilities

  • Perform routine transactional, operational, and client support tasks.
  • Provide exceptional service to a diverse audience and build rapport with clients and fellow associates.
  • Work toward individual and banking-center-specific sales and service goals.
  • Deliver detailed and accurate work by adhering to specific guidelines and established processes.
  • Maintain established guidelines, structure, and policies.
  • Assist other departments as needed.
  • Treat clients and fellow associates with respect and consideration.
  • Educate clients about banking products and the bank's available digital technologies.

Benefits

  • Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
  • Insurance.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
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