Teller - Float

Columbia Bank•Auburn, WA

1d•Onsite

About The Position

The Teller - Float is the first point of contact for many clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. Under the guidance of the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The Teller - Float travels within a geographic area to provide staffing support at branches. The role handles client transactions and cash, including deposits, withdrawals, cash advances, payments, transfers, and check cashing, and balances the cash drawer. It also performs daily tasks that support branch integrity, such as balancing ATMs using double custody, processing night-drop deposits and returned mail, balancing negotiable instruments and credit card machines, and updating lobby rate sheets and brochures. The Teller safeguards funds, interacts with internal and external clients, identifies needs, resolves problems, stays current on bank products and services, and refers clients to appropriate business partners for basic banking products. This position is fully onsite at the posted location. The pay range is $20.00–$22.00 per hour; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Travel within a geographic area to cover branches that need staffing support.
Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing.
Balance the cash drawer and support daily branch tasks that maintain branch integrity.
Use double custody when balancing ATMs; process night-drop deposits and returned mail; balance negotiable instruments and credit card machines; and update lobby rate sheets and brochures.
Safeguard money in the cash drawer and promptly account for or transfer funds.
Interact with internal and external clients, anticipate their needs, provide proactive solutions, and resolve problems in keeping with the bank’s client service standards.
Maintain current knowledge of Columbia Bank products, services, and changes.
Discuss and uncover clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying clients’ needs and referring basic bank products to appropriate business partners.

Benefits

Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
Professional development programs and career growth opportunities.