Teller - Float

Columbia Bank•Salem, OR

1d•Onsite

About The Position

The Teller - Float is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The position travels within a geographic area to cover branches requiring staffing support. The Teller handles client transactions such as deposits, withdrawals, cash advances, payments, transfers, and check cashing, and balances the cash drawer. The role also supports daily branch operations, including ATM balancing using appropriate double custody, processing night drop deposits and returned mail, balancing negotiable instruments and the credit card machine, and updating lobby rate sheets and brochures. It mitigates risk through proper safeguarding and accounting or transfer of funds. The Teller builds relationships with internal and external clients, anticipates needs, and provides proactive solutions and problem resolution. The role maintains knowledge of the bank’s products, services, and changes; discusses clients’ financial needs; and identifies and refers appropriate basic banking products to business partners to support branch referral goals. The position is fully onsite at the posted location and may be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers and words, and with verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.
Ability to work fully onsite at the posted location and travel within a geographic area to support branches.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Travel within a geographic area to cover branches that need staffing support.
Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing.
Balance the cash drawer and perform daily tasks that maintain branch integrity.
Use appropriate double custody when balancing the ATM; process night drop deposits and returned mail; balance negotiable instruments and the credit card machine; and update lobby rate sheets and brochures.
Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
Interact with internal and external clients, anticipate needs, and provide proactive solutions and problem resolution in line with the bank’s client service standards.
Keep knowledge of Columbia Bank products, services, and changes current.
Discuss and identify clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying and referring basic banking products to the appropriate business partner.

Benefits

Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
Professional development through tailored premier banker programs.
Career growth paths.