Teller Fort Bragg

Wells Fargo•Fort Bragg, CA

5d•$20 - $26•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and delivers a welcoming and reliable experience. Tellers serve as a primary point of contact for customers and represent the branch through strong service, attention to detail, and genuine care. The role offers an opportunity to build foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. Tellers identify ways to support customers and connect them with a banker for detailed product conversations. They work with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support growth and career mobility. The position is based at 660 South Main St., Fort Bragg, California. The schedule will include Saturdays. Bilingual Spanish is preferred but not required. The position is not eligible for visa sponsorship. The stated base pay range is $20.00–$26.00; pay may vary based on factors including performance, skills, experience, and work location, and employees may be eligible for incentives.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to identify referral and service opportunities and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.
Bilingual Spanish.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen actively to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately.