SITEC - IT Specialist (JNY) - Fort Bragg, NC

Peraton•Fort Bragg, NC

2d•Onsite

About The Position

Peraton is hiring an IT Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 Enterprise Operations and Maintenance (EOM) Task Order at Fort Bragg, North Carolina. The role provides Tier 1 and Tier 2 network, systems, and phone support in accordance with the SIE OPORD, including administration of network and communications systems such as routers, switches, VTCs, phones, laptops, and other IT systems. The IT Specialist supports LAN and WAN infrastructure across its lifecycle, including installation, configuration, monitoring, maintenance, upgrades, patching, troubleshooting, repair, and defense. The role also supports network connectivity, wireless LANs, VPN services, VLAN architectures, IT Programs of Record, mobile devices, and CSfC kits. Work includes ensuring performance and compliance with applicable government standards, policies, procedures, regulations, and directives; coordinating with team members and external circuit providers; and preparing technical plans, equipment logs, monitoring reports, and progress reports for the Government. Some positions may require shift work or a non-standard work schedule to support the USSOCOM mission.

Requirements

Bachelor’s degree and 2 years of experience, or a high school diploma and 6 years of experience, or an associate degree and 4 years of experience.
DoD Top Secret clearance with SCI is required.
Solid technical skills and experience with a variety of network protocols, software, and hardware used in IT Specialist operations.
Comprehensive knowledge of Government hardware, software, and network components.
Strong troubleshooting, analytical, and diagnostic skills, along with good communication abilities.
CCNA certification is required.
Must be DoW 8140 compliant under Work Role Code 411, Technical Support Specialist, at Intermediate level or higher.

Responsibilities

Perform Tier 1 and Tier 2 network, systems, and phone support in accordance with the SIE OPORD.
Administer network and communications systems, including routers, switches, VTCs, phones, laptops, and other IT systems.
Create monitoring reports, manage equipment logs, and ensure the functionality of links.
Coordinate IT administration and performance requirements with networking and systems team members.
Identify, analyze, and document long-range requirements and administer resources related to the enterprise network.
Prepare technical implementation plans with integrated solutions, actions, milestones, timelines, and critical paths.
Research applicable standards and requirements to ensure network compliance.
Support IT systems performance, including availability, reliability, and throughput, and prepare activity and progress reports for the Government.
Provide full lifecycle support for LAN and WAN infrastructures and follow designated network standards for infrastructure design, installation, and maintenance.
Install, tune, test, operate, monitor, upgrade, patch, troubleshoot, repair, defend, and manage WAN/LAN routing and switching hardware and software, including PC hardware and software.
Configure, install, operate, maintain, defend, troubleshoot, and repair LAN/WAN capabilities, including point-to-point circuits, satellite connectivity, dedicated and broadband Internet connections, and associated routers, switches, and encryption devices.
Configure, operate, maintain, defend, troubleshoot, and repair LAN Programs of Record and IT Programs of Record.
Configure, operate, maintain, defend, troubleshoot, and repair IT infrastructure and Virtual Local Area Network (VLAN) architectures.
Configure, maintain, defend, troubleshoot, and repair classified and unclassified wireless LANs, wireless access points, and their interconnection to wired infrastructure.
Provision, operate, manage, and monitor LAN/WAN VPN services to connect remote elements and mission partners securely, while ensuring compliance with applicable DoD, DIA, DISA, USCYBERCOM, and USSOCOM requirements.
Troubleshoot LAN/WAN voice, data, and transmission networks and evaluate the effects of architectural changes.
Implement network and security access.
Configure, update, monitor, manage, troubleshoot, and document routers and switches in USSOCOM LAN/WAN networks.
Coordinate with external Government and commercial circuit providers to expedite restoration of circuit outages.
Provide mobile device and CSfC kit support.

Benefits

Medical benefits
Dental insurance
Vision insurance
Life insurance
Health savings account
Short- and long-term disability
Employee Assistance Program (EAP)
Parental leave
401(k)
Paid time off for vacation
Company-paid holidays
Potential eligibility for overtime, shift differential, and a discretionary bonus, depending on the position