SITEC - IT Specialist (JNY) - Fort Bragg, NC
About The Position
Peraton is hiring an IT Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 Enterprise Operations and Maintenance (EOM) Task Order at Fort Bragg, North Carolina. The role provides Tier 1 and Tier 2 network, systems, and phone support in accordance with the SIE OPORD, and administers network and communications systems including routers, switches, VTCs, phones, laptops, and other IT systems. The IT Specialist supports the full lifecycle of LAN and WAN infrastructure, including installation, configuration, tuning, testing, operation, monitoring, upgrades, patching, maintenance, troubleshooting, repair, defense, and management of network and systems hardware and software. The role supports circuits and connectivity, LAN/WAN routing and switching, VPN services, VLAN architectures, wireless networks, IT Programs of Record, mobile devices, and CSfC kits. The position also requires compliance with applicable government and DoD policies, standards, procedures, regulations, and directives. Some positions may require shift work or a non-standard schedule to support the USSOCOM mission.
Requirements
- One of the following education and experience combinations: bachelor's degree and 2 years of experience; high school diploma and 6 years of experience; or associate degree and 4 years of experience.
- DoD Top Secret clearance with SCI is required.
- Solid technical skills and experience with a variety of network protocols, software, and hardware used in IT Specialist operations.
- Comprehensive knowledge of Government hardware, software, and network components.
- Strong troubleshooting, analytical, and diagnostic skills, along with good communication abilities.
- CCNA certification required.
- Must be DoW 8140 compliant under Work Role Code 411, Technical Support Specialist, at Intermediate level or higher.
Responsibilities
- Perform Tier 1 and Tier 2 network, systems, and phone support in accordance with the SIE OPORD.
- Administer network and communications systems, including routers, switches, VTCs, phones, laptops, and other IT systems.
- Create monitoring reports, manage equipment logs, and ensure the functionality of network links.
- Coordinate IT administration and performance requirements with networking and systems team members.
- Identify, analyze, and document long-range requirements and administer resources related to the enterprise network.
- Prepare technical implementation plans with integrated solutions, actions, milestones, timelines, and critical paths.
- Research applicable standards and requirements documents to ensure network compliance.
- Support IT systems performance, including availability, reliability, and throughput, and prepare activity and progress reports for the Government.
- Provide full lifecycle support for LAN and WAN infrastructures and follow designated network standards for design, installation, and maintenance.
- Install, tune, test, operate, monitor, upgrade, patch, troubleshoot, repair, defend, and manage WAN and LAN routing, switching, and systems infrastructure hardware and software.
- Configure, install, operate, maintain, defend, troubleshoot, and repair LAN/WAN capabilities, including point-to-point circuits, satellite connectivity, dedicated and broadband Internet connections, routers, switches, and encryption devices.
- Configure, operate, maintain, defend, troubleshoot, and repair LAN Programs of Record, IT Programs of Record, and IT infrastructures, including external USSOCOM and commercial provider circuits and encryption devices.
- Configure, operate, maintain, defend, troubleshoot, and repair VLAN architectures for USSOCOM, its Component Commands, TSOCs, and deployed forces.
- Configure, maintain, defend, troubleshoot, and repair classified and unclassified wireless LANs, wireless access points, and their connections to wired infrastructure.
- Provision, operate, manage, and monitor LAN/WAN VPN services for remote elements and mission partners over the SIE and shared public IP networks, ensuring compliance with applicable policies and directives.
- Troubleshoot LAN/WAN voice, data, and transmission networks and evaluate the effects of architectural changes.
- Implement network and security access.
- Configure, update, monitor, manage, troubleshoot, and document routers and switches in USSOCOM LAN/WAN networks.
- Coordinate with external Government and commercial circuit providers to expedite restoration of circuit outages.
- Provide mobile device support and CSfC kit support.
Benefits
- Medical benefits
- Dental insurance
- Vision insurance
- Life insurance
- Health savings account
- Short- and long-term disability
- Employee assistance program
- Parental leave
- 401(k)
- Paid time off for vacation
- Company-paid holidays
- Depending on the position, eligibility for overtime, shift differential, and a discretionary bonus in addition to base pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
