Teller Part Time Fort Mill

Wells Fargo•Fort Mill, SC

20h•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. The Teller is a primary point of contact for customers and represents the branch through attentive service, accuracy, and care. The role develops foundational banking skills by helping Tellers learn about customers’ needs and introduce useful products, services, and digital tools. Tellers identify opportunities to assist customers and connect them with bankers for detailed product discussions. They work with branch teammates to support daily operations and deliver a consistent customer experience. Wells Fargo describes the position as an opportunity for exposure to retail banking and long-term career growth, supported by training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
This position is not eligible for visa sponsorship.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills for working effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to appropriate banking options, including digital tools, self-service options, or team members.
Build customer relationships by actively listening to everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Recognize potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in line with policies and controls.
Use communication and active listening to clarify customer needs and explain solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
Follow applicable Wells Fargo risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately.
Work a schedule that includes Saturdays.