Teller Part Time Fort Mill

Wells Fargo Bank•Fort Mill, SC
•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. Tellers accurately process transactions while providing a welcoming and reliable experience, representing the branch through strong service, attention to detail, and care. The role builds foundational banking skills by helping identify customer needs and introducing relevant products, services, and digital tools. Tellers connect customers to the appropriate banker for detailed product conversations and work with branch teammates to support smooth daily operations and a consistent customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career growth. The position is located at 403 Tom Hall Street, Fort Mill, SC 29715. The work schedule includes Saturdays. This position is not eligible for Visa sponsorship.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Proven cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions quickly.
  • A professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
  • Build relationships and listen actively to understand customers’ everyday financial needs.
  • Connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
  • Communicate clearly, ask questions to clarify needs, and provide simple solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
  • Follow applicable risk programs, policies, procedures, and compliance obligations; identify, escalate, and help remediate issues.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
  • Training and coaching
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