Teller

Columbia Bank•Hawthorne, CA

1d•Onsite

About The Position

The Teller is typically the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and banking regulations. The Teller also maintains and strengthens client relationships through conversations that uncover financial needs and identify suitable bank products and services. The position works fully onsite at the posted location: 3557 SE Hawthorne Blvd, Portland, OR 97214. The pay range is $18.00–$22.00; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation, with details provided during recruitment.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing.
Balance the cash drawer and promptly account for or transfer funds; safeguard money in the cash drawer to mitigate risk.
Perform and support daily branch-integrity tasks, including using double custody when balancing the ATM, processing night-drop deposits and returned mail, balancing negotiable instruments and the credit card machine, and updating lobby rate sheets and brochures.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank’s Breakthrough Client Service Standards.
Maintain and enhance client relationships through meaningful conversations that uncover financial needs.
Keep knowledge of Columbia Bank products and services current, including changes to offerings.
Identify and offer appropriate products and services, and support branch referral goals by referring basic banking needs to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.