Teller/ Personal Banker

Morton Community Bank•Bloomington, IL

7h•$18 - $19

About The Position

The Teller/Personal Banker provides accurate and efficient service to bank customers and is expected to be trained and developed into a Personal Banker. The role processes and records routine transactions, including check cashing, deposits, withdrawals, loan payments, and money transfers, while professionally promoting the bank’s products and services. The position also handles specialized customer services, responds to questions about accounts and bank products, and balances cash and checks at the end of each day.

Requirements

High school diploma or equivalent.
Exceptional customer service skills.
Ability to complete tasks accurately and efficiently.
Team-oriented, with a dynamic, all-hands-on-deck approach.
Strong problem-solving skills.
Strong commitment to the bank’s vision and role in the communities it serves.
Positive, resourceful, and flexible.
Ability to work effectively with individuals from diverse communities and cultures.
Outstanding written and verbal communication, interpersonal, active listening, and relationship-building skills.
Ability to multitask and perform a variety of job functions.
Authorization to work in the United States without restriction and without employer sponsorship now or in the future.

Nice To Haves

Some clerical, administrative, cash-handling, sales, or customer-service experience.
Relevant computer skills.

Responsibilities

Identify customers and accurately manage transactions, including validating and cashing checks, accepting deposits, receiving and counting working cash, and processing withdrawals.
Prepare cashier’s checks and personal money orders and exchange foreign currency.
Provide customer services such as ordering bank cards and checks.
Receive and verify loan and mortgage payments.
Balance currency, cash, and checks in the cash drawer at the end of each day.
Answer inquiries about checking and savings accounts and other bank-related products.
Professionally promote the bank’s products and services.
Perform other duties as assigned.