Teller/Member Service Representative

MTC Federal Credit Union•Greenville, SC

About The Position

MTC Federal Credit Union is seeking a friendly, detail-oriented Teller/Member Service Representative to assist members with everyday financial transactions and provide excellent service while promoting the value of the credit union. The role supports the credit union’s mission of offering personalized financial solutions and building lifelong relationships with members.

Requirements

  • Strong customer service and communication skills.
  • Attention to detail and comfort working with cash.
  • Ability to learn and follow financial procedures.
  • Positive attitude and willingness to help members.

Responsibilities

  • Assist members with deposits, withdrawals, payments, and other financial transactions.
  • Maintain accurate member records and post transactions to accounts.
  • Provide information about credit union products and services and direct members to the appropriate departments.
  • Balance cash drawer and daily work accurately.
  • Cross-sell credit union services that meet members’ needs.
  • Perform general office tasks, including data entry, filing, and answering phones.
  • Comply with laws, statutes, rules, and regulations governing credit unions, including applicable Bank Secrecy Act provisions of the US Patriot Act.
  • Support the team with additional duties as needed.

Benefits

  • Competitive paid time off and holidays.
  • Vision insurance.
  • Dental insurance.
  • Health insurance.
  • 401(k) matching and discretionary contribution.
  • 401(k).
  • Disability insurance.
  • Paid holidays.
  • Career advancement opportunity.
  • Competitive base pay and incentive plan.
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