Teller/Member Service Representative

MTC Federal Credit Union•Greenville, SC

About The Position

MTC Federal Credit Union is seeking a friendly, detail-oriented Teller Member Service Representative to help advance its mission of providing personalized financial solutions and fostering lifelong relationships with members. The role assists members with everyday financial transactions, provides information about credit union products and services, and promotes the value of the credit union while delivering excellent service. The representative also performs general office work and supports the team with additional duties as needed. MTC Federal Credit Union emphasizes accountability, respect, hard work, passion, and genuineness in its interactions with members, colleagues, and community partners.

Requirements

Strong customer service and communication skills.
Attention to detail and comfort working with cash.
Ability to learn and follow financial procedures.
Positive attitude and willingness to help members.

Responsibilities

Assist members with deposits, withdrawals, payments, and other financial transactions.
Maintain accurate member records and post transactions to accounts.
Provide information about credit union products and services and direct members to the appropriate departments.
Balance the cash drawer and daily work accurately.
Cross-sell credit union services that meet member needs.
Perform general office tasks, including data entry, filing, and answering phones.
Comply with laws, statutes, rules, and regulations governing credit unions, including applicable Bank Secrecy Act provisions of the US Patriot Act.
Support the team with additional duties as needed.