Teller II
About The Position
The Teller II receives and pays out money and maintains records of money and negotiable instruments involved in banking and other financial transactions. The role processes customer transactions, manages cash, provides professional customer service, cross-sells bank products and services, and may perform additional branch duties involving head teller work, customer service, and loan administration. The position also processes daily transactions through Branch Capture and performs duties in accordance with applicable laws and regulations, including BSA requirements. The schedule is Monday 8:00 a.m.–4:15 p.m., Tuesday 8:00 a.m.–3:30 p.m., Wednesday and Thursday 8:00 a.m.–4:15 p.m., Friday 8:00 a.m.–6:15 p.m., and Saturday 9:00 a.m.–12:00 p.m. The position works 40 hours per week, including two Saturdays per month.
Requirements
- Two years of experience as a teller or in a comparable customer service or retail position.
- Cross-trained on additional duties within the branch or location.
- High school diploma.
- Ability to read, write, speak, and understand English well.
- Strong interpersonal and communication skills.
- Ability to use office equipment, including a calculator and computer.
- Periodic updates on bank products and services for cross-selling.
Responsibilities
- Receive deposits, verify cash and endorsements, and issue receipts.
- Cash checks and pay out money after verifying identification and customer balances.
- Accept non-cash items for collection.
- Sell money orders and official checks.
- Bag coin, verify currency, mix new currency, and segregate mutilated currency.
- Assist in opening night depository bags.
- Manage and balance the cash fund neatly and efficiently.
- Provide professional customer service.
- Cross-sell products and services.
- Take loan payments.
- Perform additional branch duties in head teller work, customer service, and loan administration.
- Process daily transactions through Branch Capture.
- Perform other work-related duties as assigned.
- May balance and service ATM or ETM machines.
- Answer incoming phone calls within three rings.
- Perform job duties in accordance with applicable laws and regulations, including BSA requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
