Teller II

Centennial Bank•Cabot, AR

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling bank products and services. The position handles cash and negotiable items, processes deposits, withdrawals, transfers, and loan payments, and sets up, closes, and balances the teller station. It may also assist with balancing the vault, ATM, night drop, and coin machine; scanning bank documents and proof work; and opening basic consumer accounts after cross-training. The Teller II follows bank policies, account-protection limits, and compliance requirements, including assigned BSA/AML training. The role requires schedule flexibility, a professional and friendly manner, and the ability to work at another location within the region or market when needed. This position involves semi-repetitive, low-physical-demand work requiring periods of concentration. The employee regularly stands, walks, sits, uses hands, reaches, and talks or hears; frequently stoops, kneels, crouches, or crawls; and must lift up to 25 pounds regularly and up to 50 pounds frequently. The work environment is a moderate-noise business office with computers, printers, and light traffic.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
12–18 months of related experience and/or training.
Ability to communicate information effectively and respond to questions in person-to-person and small-group situations.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple multi-step instructions and deal with standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing skills.
Ability to lift up to 25 pounds regularly and up to 50 pounds frequently.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Flexibility to work the scheduled hours and, if required, at an alternative location within the region or market.

Responsibilities

Receive cash, pay out cash, and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with scanning bank documents and proof work.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexible availability.
Maintain a positive, friendly, and professional attitude and appearance.
Lift coin bags weighing up to 50 pounds.
Work at an alternative location within the region or market when required.
Maintain a constant state of alertness and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.