Part Time Teller I (Opening Shift)

SHELL FEDERAL CREDIT UNION•Deer Park, TX

12d•Onsite

About The Position

The Teller I engages with members, completes financial transactions, and offers products and services to enhance members’ financial lives. The role provides friendly, professional, and personal service while following Shell FCU policies, procedures, service commitments, and applicable regulations, including the Bank Secrecy Act. The position is based in Deer Park, Texas, and is part-time, with a posted schedule of Monday through Friday, 7:00 a.m. to 12:00 p.m., and Saturday, 8:30 a.m. to 1:15 p.m. The employee must also be able to work rotating opening, closing, and Saturday schedules as needed. The Teller I processes member transactions, handles and balances cash, assists members with service needs, and supports daily branch operations. The role may involve assisting with training and supporting other branch locations. The position requires accuracy, attention to detail, professional communication, and the ability to work in an open-concept workspace. Employees may be exposed to robbery-related hazards and receive detailed procedures to minimize risk.

Requirements

High school diploma or GED.
Knowledge of Credit Union products and services.
Welcoming and helpful demeanor.
Professional verbal communication skills.
Ten-key calculator and basic computer skills.
Accuracy with numbers and attention to detail.
Courtesy, tact, and diplomacy.
Ability to work in an open-concept workspace or environment.
Ability to bend and stand regularly, and at times lift, carry, or move up to 15 pounds.
Ability to follow detailed procedures intended to minimize risks associated with potential robbery-related hazards.

Nice To Haves

Six months of cash-handling experience acquired through direct Credit Union, banking, or retail experience is preferred.

Responsibilities

Meet Shell FCU service commitments, employee creed, and service distinctions.
Maintain knowledge of and comply with applicable rules and regulations, including the Bank Secrecy Act, and complete required annual training.
Perform duties in compliance with Shell FCU policies, procedures, philosophy, and performance standards.
Provide friendly, professional, and personal service to members.
Work rotating opening, closing, and Saturday schedules as needed.
Receive and process member financial transactions, including deposits, withdrawals, transfers, loan payments, check negotiation, cash advances, Western Union transactions, and coin tickets, within assigned Teller I limits.
Prepare CTR and SAR worksheets as required.
Understand Shell FCU practices and procedures to help identify and prevent fraud.
Handle cash, balance the cash drawer daily, and promptly investigate and resolve out-of-balance conditions.
Assist with preparing branch cash and coin shipments and orders.
May assist in training new staff or developing team members.
Assist members with service needs such as address changes, ATM and debit card issuance or maintenance, check orders, and safe deposit boxes.
Cross-sell Credit Union products and services based on member needs.
Follow procedures for logs, including dual control, vault buy/sells, night drop, and mail log.
Take initiative to solve problems, troubleshoot, and support all areas of the branch as needed.
Meet or exceed personal and branch goals.
Support daily team responsibilities, including opening and closing procedures; balancing the coin machine, vault, ATM, and card machine; and closing the safe deposit box vault.
Assist at other branch locations if needed.
Perform additional duties as assigned.