Part-Time Teller I

RCB Bank•Arkansas City, KS

2d•Onsite

About The Position

The Teller I provides excellent customer service while accurately and efficiently processing transactions in accordance with RCB Bank policies, procedures, and regulatory requirements. The role supports branches across a specified region by filling coverage gaps and helping locations with increased transaction volume or temporary staff shortages. The teller maintains consistent customer service standards, stays alert to potential fraud, and promotes products and services that enhance customers’ banking experience, regardless of assigned branch. The schedule is Monday through Friday, 7:45 a.m. to 1:00 p.m., with rotational Saturdays from 8:45 a.m. to noon. The position is based in an office environment within a climate-controlled facility, which may be busy during peak service times. It involves frequent use of a telephone, computer, and other office equipment, and the employee is typically seated at a personal desk for most of the day. The employee works with general supervision, both independently and as part of a team, and must maintain reliable attendance and be able to work varying hours.

Requirements

Previous customer service experience.
Successfully complete the teller essentials training program after hire.
Communicate clearly and effectively with customers and co-workers.
Follow detailed procedures and maintain accuracy in changing environments.
Understand basic fraud indicators and follow proper escalation procedures.
Work effectively independently and as a member of a team, including with people of diverse personalities.
Maintain regular and reliable attendance and be able to work varying hours.
Be able to perform the essential functions and physical demands of the position, with or without reasonable accommodation.

Nice To Haves

Previous cash handling experience.
Previous float teller experience.
Care about the community and have a desire to be involved.

Responsibilities

Obtain customer identification, signatures, and other required information, and record and process transactions according to regulations, procedures, and established controls at assigned branch locations.
Examine cash, checks, and supporting documents to verify authenticity, identify potential fraud or suspicious activity, and protect the Bank from financial or reputational loss.
Follow established escalation procedures for unusual or irregular transactions.
Balance the cash drawer daily while following branch-level controls.
Promptly research discrepancies and report cash outages to the supervisor.
Provide consistent, professional customer service and promote products and services that support customers’ banking experience.
Support branches across a specified region by filling staffing gaps and assisting locations experiencing increased transaction volume or temporary staff shortages.