Part-Time Teller I

RCB Bank•Arkansas City, KS

1d•Onsite

About The Position

The Teller I provides excellent customer service while accurately and efficiently processing transactions in accordance with RCB Bank policies, procedures, and regulatory requirements. The role supports branches across a specified region by filling staffing gaps and assisting locations experiencing increased transaction volume or temporary staff shortages. The Teller I maintains consistent customer service standards, stays alert to potential fraud, and promotes products and services that enhance customers’ banking experience, regardless of assigned branch. The position is part-time, with a schedule of Monday through Friday, 7:45 a.m. to 1:00 p.m., and rotational Saturdays from 8:45 a.m. to noon. Work takes place in a climate-controlled office environment that can be high-traffic during peak service times. The employee typically sits at a personal desk for most of the day and frequently uses a telephone, computer, and other office equipment. The position requires regular and reliable attendance, the ability to work varying hours, and the ability to work effectively both independently and as part of a team, with general supervision. RCB Bank describes itself as a community-focused bank established in 1936, with more than 750 employees and over $4.1 billion in total assets. Its branch network spans more than 60 locations across Oklahoma and Kansas.

Requirements

Previous customer service experience.
Successfully complete the teller essentials training program after hire.
Communicate clearly and effectively with customers and co-workers.
Follow detailed procedures and maintain accuracy in changing environments.
Understand basic fraud indicators and follow proper escalation procedures.

Nice To Haves

Previous cash handling experience.
Previous float teller experience.
Care about the community and have a desire to be involved.

Responsibilities

Obtain customer identification, signatures, and other required information, and record and process transactions in accordance with regulations, procedures, and established controls at assigned branch locations.
Examine cash, checks, and supporting documents for authenticity and possible fraud or suspicious activity, and follow established escalation procedures for unusual or irregular transactions.
Balance the cash drawer daily while adhering to branch-level controls, promptly research discrepancies, and report cash outages to the supervisor.
Maintain consistent customer service standards and promote products and services that enhance the customer’s banking experience.
Support branches across a specified region by filling staffing gaps and assisting locations with increased transaction volume or temporary staff shortages.