Part Time Teller I (Closing Shift)
About The Position
The Teller I engages with members, completes financial transactions, and offers products and services to enhance members’ financial lives. The position provides friendly, professional, and personal service while complying with Shell FCU policies, procedures, service standards, and applicable regulations, including the Bank Secrecy Act. The teller must complete required annual training and may assist with training or developing team members. The role includes processing member transactions and service requests, handling and balancing cash, helping identify and prevent fraud, and supporting branch operations. The teller is expected to meet or exceed personal and branch goals, assist with problem solving and daily team responsibilities, and may be asked to work at other branch locations. The posted schedule is Monday–Wednesday, 2:00 p.m.–6:30 p.m.; Thursday–Friday, 2:00 p.m.–7:30 p.m.; and Saturday, 7:30 a.m.–1:45 p.m. The position may require a rotating opening, closing, and Saturday schedule as needed.
Requirements
- High school diploma or GED.
- Knowledge of credit union products and services.
- Welcoming and helpful demeanor.
- Professional verbal communication skills.
- Ten-key calculator and basic computer skills.
- Accuracy with numbers and attention to detail.
- Courtesy, tact, and diplomacy.
- Ability to work in an open-concept workspace or environment.
- Ability to bend and stand regularly, and at times lift, carry, or move up to 15 pounds.
- Six months of cash-handling practice through direct credit union/banking or retail experience is preferred.
Nice To Haves
- Six months of cash-handling practice acquired through direct credit union/banking or retail experience.
Responsibilities
- Meet Shell FCU service commitments, employee creed, and service distinctions.
- Maintain knowledge of and comply with applicable rules and regulations, including the Bank Secrecy Act; complete required annual training.
- Perform duties in compliance with Shell FCU policies, procedures, philosophy, and performance standards.
- Provide friendly, professional, and personal service to members.
- Work the rotating opening, closing, and Saturday schedule as needed.
- Process deposits, withdrawals, transfers, loan payments, check negotiations, cash advances, Western Union transactions, and coin tickets within assigned Teller I limits.
- Prepare CTR and SAR worksheets as required.
- Understand credit union practices and procedures to help identify and prevent fraud.
- Handle cash, balance the cash drawer daily, and promptly investigate and resolve out-of-balance conditions.
- Assist with preparing branch cash and coin shipments and orders.
- Assist with training new staff or developing team members as needed.
- Assist members with service needs such as address changes, ATM and debit card issuance or maintenance, check orders, and safe deposit boxes.
- Cross-sell credit union products and services based on member needs.
- Follow procedures for logs, including dual control, vault buy/sells, night drop, and mail log.
- Take initiative to help solve problems, troubleshoot, and support all areas of the branch as needed.
- Meet or exceed personal and branch goals.
- Assist with daily team responsibilities, including opening and closing procedures; balancing the coin machine, vault, ATM, and card machine; and closing the safe deposit box vault.
- Assist at other branch locations if needed.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
