Part-Time Teller/Customer Service Representative

Viking Bank•Alexandria, MN
•$15 - $17•Onsite

About The Position

Viking Bank is hiring a part-time, entry-level Teller/Customer Service Representative for its Alexandria Branch. The role is the first point of contact for customers and supports everyday banking needs with accuracy, care, and professionalism. The representative helps customers navigate financial needs and connects them with the appropriate team members when their needs are more complex. The position also supports secure and compliant branch operations by handling cash and routine transactions, maintaining an organized workspace, protecting customer privacy, verifying identities, and following bank policies and procedures. Viking Bank describes itself as a community-focused organization built on relationships, trust, and doing the right thing, and states that it is an Equal Opportunity Employer.

Responsibilities

  • Greet customers warmly and professionally.
  • Process deposits, withdrawals, loan payments, and transfers accurately and efficiently.
  • Balance the cash drawer daily.
  • Issue cashier’s checks and assist with debit card and check orders.
  • Answer customer questions, resolve concerns, and refer customers to the appropriate team members for more complex needs.
  • Follow policies and procedures to protect customer privacy, verify identities, and maintain compliance and security.
  • Identify opportunities to offer customers relevant additional products or services.
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