Teller / Customer Service Representative - Jamestown - Part-Time

Gate City Bank•Jamestown, ND

6d•Onsite

About The Position

Gate City Bank is hiring a part-time Customer Service Representative for its Jamestown office. This in-office role provides day-to-day banking services and focuses on building customer relationships and delivering a welcoming, professional experience. The schedule is Monday through Friday from 3:00 PM to 6:15 PM, with rotating Saturdays from 8:30 AM to 12:15 PM. The position is scheduled for 15–19 hours per week. The role includes assisting customers with routine transactions, supporting new account openings, helping customers understand products suited to their financial needs, maintaining balanced cash drawers, and following bank policies, security guidelines, and customer service standards. Pay is $18–$19 per hour, with an additional $5 incentive for each Saturday worked. Eligible part-time and full-time team members may access benefits including medical, dental, and vision coverage options, a 401(k) with match, PTO, and wellness options.

Requirements

High school diploma or equivalent.
Strong attention to detail and accuracy.
Positive attitude and a genuine desire to help others.

Nice To Haves

1–2 years of experience in customer service, retail, cash handling, or sales.

Responsibilities

Assist customers with routine banking transactions while providing a welcoming, professional experience.
Support customers in opening new accounts and understanding products that fit their financial needs.
Maintain balanced cash drawers and follow cash-handling expectations.
Adhere to bank policies, security guidelines, and customer service standards.