Supervisor, Career Center - Dallas
About The Position
The Supervisor, Career Center oversees programmatic activities and operations for the project. This role ensures the project meets contractual obligations and compliance requirements by reviewing, recommending, reporting on, and implementing programs. The supervisor analyzes processes and procedures to optimize performance, defines operational goals, and adjusts service delivery and priorities as needed. The position may supervise staff and requires understanding the technical aspects of operational units and applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs. The supervisor works to maximize performance and productivity, delegates responsibilities to meet or exceed standards, reviews staff performance, and recommends corrective actions as needed. The role also facilitates partner meetings, coordinates staff training, and participates in developing and maintaining standard operating procedures. Other duties may be assigned.
Requirements
- Related bachelor's degree from an accredited college or university, or equivalent experience.
- Experience organizing, planning, and developing program operations at a supervisory level.
- Demonstrated customer service skills.
- Excellent leadership, interpersonal, and human resource management skills.
Responsibilities
- Oversee the project's programmatic activities and operations.
- Review, recommend, report on, and implement programs to ensure contractual obligations and compliance requirements are met.
- Analyze processes and procedures to optimize performance.
- Define and set operational goals.
- Prioritize assignments and adjust or adapt service delivery as needed.
- Understand the technical aspects of the operational units.
- Maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
- Maximize performance and productivity.
- Direct or delegate staff responsibilities to meet or exceed performance standards.
- Review staff performance and recommend corrective actions as needed.
- Facilitate meetings with partners to promote full, frequent communication.
- Coordinate training activities to ensure operations staff are properly trained to implement project activities effectively.
- Participate in the development and maintenance of standard operating procedures.
- Perform other duties as assigned.
Benefits
- Extensive learning opportunities and networking programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
