Supervisor, Career Center - Dallas Redbird

Equus • Redbird, TX

7h

About The Position

The Supervisor, Career Center oversees the project’s programmatic activities and operations. The role reviews, recommends, reports on, and implements programs to help ensure contractual obligations and compliance requirements are met. It analyzes processes and procedures to optimize performance, defines operational goals, and adjusts service delivery and assignments as needed. The supervisor may oversee staff and is expected to understand the technical aspects of the operational units and maintain knowledge of applicable laws, regulations, and policies related to welfare and workforce programs.

The position focuses on maximizing performance and productivity, directing and delegating staff responsibilities, reviewing staff performance, and recommending corrective action when needed. It also facilitates partner meetings, coordinates staff training, and participates in developing and maintaining standard operating procedures. Other duties may be assigned.

Equus Workforce Solutions provides workforce development services focused on helping job seekers and career changers prepare for and advance in careers, particularly in sustainable, high-growth, and high-demand industries. The company describes learning opportunities and networking programs as part of joining Equus.

Requirements

• Related bachelor's degree from an accredited college or university, or equivalent experience.
• Experience organizing, planning, and developing program operations at a supervisory level.
• Demonstrated customer service skills.
• Excellent leadership, interpersonal, and human resource management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report on, and implement programs to meet contractual obligations and compliance requirements.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and adjust or adapt service delivery as needed.
• Understand the technical aspects of the operational units.
• Maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
• Maximize performance and productivity.
• Direct and delegate staff responsibilities to meet or exceed performance standards.
• Review staff performance and recommend corrective actions as needed.
• Facilitate meetings with partners to promote full, frequent communication.
• Coordinate training activities to ensure operations staff are properly trained to implement project activities effectively.
• Participate in the development and maintenance of standard operating procedures.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager