Supervisor, Career Center - Dallas

Equus • Pleasant Grove, TX

8h

About The Position

The Supervisor, Career Center oversees the project's programmatic activities and operations. The role reviews, recommends, reports on, and implements programs to ensure the project meets contractual obligations and compliance requirements. It analyzes processes and procedures to optimize performance, defines operational goals, and prioritizes or adapts service delivery as needed. The position may supervise staff and requires understanding the technical aspects of operational units, along with maintaining knowledge of relevant federal, state, and local laws, regulations, and policies related to welfare and workforce programs. The supervisor works to maximize performance and productivity, delegates staff responsibilities, reviews staff performance, and recommends corrective actions as needed. The role also facilitates partner meetings, coordinates staff training, and participates in developing and maintaining standard operating procedures. Other duties may be assigned.

Requirements

• Related bachelor's degree from an accredited college or university, or equivalent experience.
• Experience organizing, planning, and developing program operations at a supervisory level.
• Demonstrated customer service skills.
• Excellent leadership, interpersonal, and human resource management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report on, and implement programs to ensure contractual obligations and compliance requirements are met.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and adjust or adapt service delivery as needed.
• Understand the technical aspects of operational units.
• Maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
• Maximize performance and productivity.
• Direct or delegate staff responsibilities to meet or exceed performance standards.
• Review staff performance and recommend corrective actions as needed.
• Facilitate meetings with partners to promote full, frequent communication.
• Coordinate training activities to ensure operations staff are properly trained to implement project activities effectively.
• Participate in the development and maintenance of standard operating procedures.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager