Supervisor, Career Center - Dallas

Equus • Preston, TX

8h

About The Position

The Supervisor, Career Center oversees the project's programmatic activities and operations. The role reviews, recommends, reports on, and implements programs to ensure contractual obligations and compliance requirements are met. It analyzes processes and procedures to optimize performance, defines operational goals, and prioritizes assignments while adapting service delivery as needed. The supervisor may supervise staff and is expected to understand the technical aspects of operational units and maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs. The position also focuses on maximizing performance and productivity, coordinating staff training, facilitating partner communication, and supporting the development and maintenance of standard operating procedures. Other duties may be assigned.

Requirements

• Related bachelor's degree from an accredited college or university, or equivalent experience.
• Experience organizing, planning, and developing program operations at a supervisory level.
• Demonstrated customer service skills.
• Excellent leadership, interpersonal, and human resource management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report on, and implement programs to ensure contractual obligations and compliance requirements are met.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and adjust or adapt service delivery as needed.
• Understand the technical aspects of operational units.
• Maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
• Maximize performance and productivity.
• Direct or delegate staff responsibilities to meet or exceed performance standards.
• Review staff performance and recommend corrective actions as needed.
• Facilitate meetings with partners to promote full, frequent communication.
• Coordinate training activities so operations staff are properly trained to implement project activities effectively.
• Participate in developing and maintaining standard operating procedures.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager