Supervisor, Career Center - Dallas

Equus • Garland, TX

5h

About The Position

The Supervisor, Career Center oversees programmatic activities and operations for the project, ensuring contractual obligations and compliance requirements are met. The role analyzes processes and procedures to optimize performance, sets operational goals, and adjusts service delivery and priorities as needed. It may include supervising staff, understanding the technical aspects of operational units, and maintaining knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs. The supervisor promotes performance and productivity by delegating responsibilities, reviewing staff performance, and recommending corrective actions when needed. The role also facilitates communication with partners, coordinates training for operations staff, and participates in developing and maintaining standard operating procedures. Other duties may be assigned.

Requirements

• Related bachelor's degree from an accredited college or university, or equivalent experience.
• Experience organizing, planning, and developing program operations at a supervisory level.
• Demonstrated customer service skills.
• Excellent leadership, interpersonal, and human resource management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report on, and implement programs to ensure the project meets contractual obligations and compliance requirements.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and adjust or adapt service delivery as needed.
• Understand the technical aspects of operational units.
• Maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
• Maximize performance and productivity.
• Direct or delegate staff responsibilities to meet or exceed performance standards.
• Review staff performance and recommend corrective actions as needed.
• Facilitate partner meetings to promote full and frequent communication.
• Coordinate training activities so operations staff are properly trained to implement project activities effectively.
• Participate in developing and maintaining standard operating procedures.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager