Supervisor, Career Center - Dallas Opportunity Center

Equus • Dallas, TX

8h

About The Position

The Supervisor, Career Center oversees programmatic activities and operations at the Dallas Opportunity Center. The role ensures that programs meet contractual obligations and compliance requirements, analyzes processes and procedures to optimize performance, and establishes operational goals. The supervisor prioritizes assignments and adapts service delivery as needed, understands the technical aspects of operational units, and maintains knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs. The position focuses on maximizing performance and productivity, directing and delegating staff responsibilities, reviewing staff performance and recommending corrective actions, facilitating partner communication, coordinating staff training, and helping develop and maintain standard operating procedures. Other duties may be assigned.

Requirements

• Related bachelor's degree from an accredited college or university, or equivalent experience.
• Experience organizing, planning, and developing program operations at a supervisory level.
• Demonstrated customer service skills.
• Excellent leadership, interpersonal, and human resource management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report on, and implement programs to ensure contractual obligations and compliance requirements are met.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and adapt service delivery as needed.
• Understand the technical aspects of the operational units.
• Maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
• Maximize performance and productivity.
• Direct and delegate staff responsibilities to meet or exceed performance standards.
• Review staff performance and recommend corrective actions as needed.
• Facilitate meetings with partners to promote full and frequent communication.
• Coordinate training activities to ensure operations staff are properly trained to implement project activities effectively.
• Participate in developing and maintaining standard operating procedures.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager