Career Advisor I - Dallas Opportunity Center

Equus•Dallas, TX

About The Position

The Career Advisor I builds professional one-on-one relationships with clients to help remove barriers to obtaining and retaining employment. The role provides assessment, individualized support, case management, referrals, and follow-up, while helping participants meet goals and activities required by funding contracts. The advisor coordinates and facilitates customer orientations and professional development workshops, maintains detailed client records and case notes, completes enrollment documentation, and supports reporting on participation and placement. The position also manages program activities such as introductory and weekly workshops, grant issuance within allocation targets, and placement-data collection. It works with business services staff to align job-preparation programming with available positions and employer qualifications, and supports center operations, compliance, intake, staff communication, and process improvement. Equus Workforce Solutions provides workforce development services focused on preparing job seekers and career changers for careers in sustainable, high-growth, high-demand industries.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Strong leadership skills and ability to work effectively amid multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths, ideally including healthcare.
Proficiency in case management, including client assessment, individualized service planning, and comprehensive follow-up documentation.
Experience with database management systems and ability to maintain accurate, detailed client records and case notes.
Ability to identify operational challenges, develop solutions, and implement process improvements collaboratively.
Knowledge of compliance requirements and grant management procedures related to workforce development programs.
Customer service experience.

Nice To Haves

Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.

Responsibilities

Build professional one-on-one relationships with clients to address barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Conduct new customer orientations and help ensure contract-required outcomes and goals are met.
Coordinate with schools, account managers, and management to ensure appropriate documentation is completed and received.
Facilitate professional development workshops.
Maintain an organized client database and detailed documentation of client contacts.
Ensure participants follow through with planned activities outlined in funding-agency contracts.
Assess participants’ work-related needs and refer them to appropriate community or social service agencies when needed.
Complete required enrollment documentation accurately.
Record participant contacts and activities in case notes and complete required post-placement contacts.
Develop solutions to participant attendance problems.
Assist with preparation of reports, including participation and placement reports.
Manage program activities, including introductory and weekly workshops, grants within predetermined allocation targets, and placement-data collection.
Manage center job-preparation workshops to support business-driven curriculum, high-quality presentations, participation, clear next steps, and tangible outcomes.
Collaborate with the business services team to identify available jobs, required qualifications, and appropriate workshops and training.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues and operational goals.
Participate in training, capacity building, and professional development.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with center intake services and provide operational support for compliance-driven standards.
Perform other tasks reasonably related to the role and other duties as assigned.