Career Advisor I - Dallas

Equus•Grand Prairie, TX

About The Position

The Career Advisor I builds professional one-on-one relationships with clients to help remove barriers to obtaining and retaining employment. The role provides assessment, individualized attention, coordination, case management, and follow-up. It also supports clients through orientations, workshops, referrals, enrollment, and post-placement contacts. The position manages program activities and career center workshops, including coordinating introductory workshops, facilitating weekly workshops, issuing grants according to allocation targets, and collecting placement data. The Career Advisor works with business services, schools, account managers, management, and leadership to align job preparation with available roles, complete documentation, communicate center-wide issues, address operational challenges, and implement improvements. The role also provides intake, compliance, reporting, and other operational support as needed.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Strong leadership skills and ability to work in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths, ideally including healthcare occupations.
Proficiency in case management practices, including client assessment, individualized service planning, and comprehensive follow-up documentation.
Experience with database management systems and ability to maintain accurate, detailed client records and case notes.
Ability to identify operational challenges, develop solutions, and implement process improvements collaboratively.
Knowledge of compliance requirements and grant management procedures related to workforce development programs.
Customer service experience required.

Nice To Haves

Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.

Responsibilities

Build one-on-one working relationships with clients to help address barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Conduct new customer orientation and help ensure contract-required outcomes and goals are met.
Coordinate with schools, account managers, and management to ensure appropriate documentation is completed and received.
Facilitate professional development workshops and manage introductory and weekly workshop activities.
Maintain an organized client database and detailed records of client contacts and activities.
Ensure participants follow planned activities outlined in contracts with funding agencies.
Assess clients’ work needs and provide referrals to community or social service agencies when needed.
Complete required enrollment documentation accurately and maintain case notes, including required post-placement contacts.
Develop solutions to participant attendance problems.
Assist with project reports, including participation and placement reporting.
Manage program activities, including grant issuance according to predetermined allocation targets and collection of placement data.
Manage career center job preparation workshops to support business-driven curriculum, high-quality presentation, participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs, required qualifications, and suitable workshops and training for jobseekers.
Develop and maintain a standard communication plan to keep staff informed of center-wide issues and operational goals.
Participate in training, capacity building, and professional development.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed, assist with center intake services, and support compliance-driven standards.
Perform other tasks reasonably related to the job responsibilities and other duties as assigned.