Career Advisor I - Dallas

Equus•Greenville, TX

About The Position

The Career Advisor I builds professional one-on-one relationships with clients to address barriers to obtaining and retaining employment. The role provides assessment, individualized support, case management, follow-up, referrals, and coordination of services. It also supports clients’ participation in planned activities, employment placement, and post-placement follow-up. The position manages and facilitates career center programming, including customer orientations and professional development and job-preparation workshops. It helps ensure workshops are business-driven, high-quality, and connected to available jobs and the qualifications needed for them. The advisor coordinates with the business services team, schools, account managers, management, and community or social service agencies, and supports grant issuance, placement-data collection, reporting, center operations, and compliance.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Strong leadership skills and ability to work effectively amid multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a wide range of occupations and career paths.
Proficiency in case management, including client assessment, individualized service planning, and comprehensive follow-up documentation.
Experience with database management systems and ability to maintain accurate, detailed client records and case notes.
Ability to identify operational challenges, develop solutions, and implement process improvements collaboratively.
Knowledge of compliance requirements and grant management procedures related to workforce development programs.
Customer service experience.

Nice To Haves

Professional understanding of career paths that ideally includes healthcare occupations.
Bachelor's degree from an accredited college or university in education, social services, healthcare, and/or communications.

Responsibilities

Build professional one-on-one working relationships with clients to address challenges that hinder obtaining and retaining employment.
Conduct assessments and provide individualized attention, service coordination, referrals, and follow-up.
Provide consistent and comprehensive case management.
Conduct new customer orientation and help ensure required outcomes and goals are met.
Coordinate with schools, account managers, and management to complete and receive appropriate documentation.
Facilitate professional development and job-preparation workshops, including introductory and weekly workshops.
Maintain an organized client database and detailed documentation of client contacts, activities, and case notes.
Ensure participants follow through with planned activities specified in funding-agency contracts and make required post-placement contacts.
Complete required enrollment documentation accurately.
Create solutions to participant attendance problems.
Assist with preparation of project reports, including participation and placement reports.
Manage program activities, including grant issuance in accordance with allocation targets and collection of placement data.
Ensure career center workshops provide business-driven curriculum, high-quality presentations, satisfactory participation, clear next steps, and tangible outputs.
Work with the business services team to identify available jobs, required qualifications, and appropriate workshops and training for jobseekers.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues and operational goals.
Participate in training, capacity building, and professional development.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with center intake services and provide operations support for compliance-driven standards.
Perform other tasks reasonably related to the role and other duties as assigned.