Career Advisor I - Dallas

Equus•Garland, TX

10h

About The Position

The Career Advisor I builds professional one-on-one relationships with clients to help remove barriers to obtaining and retaining employment. The role provides assessment, individualized attention, coordination, case management, follow-up, orientation, workshops, and referrals to community or social service agencies. It also supports enrollment, participant documentation, attendance, placement follow-up, and preparation of program reports. The advisor manages career-center program offerings, including introductory and weekly workshops, grant distribution within predetermined allocation targets, and placement-data collection. They help ensure workshops provide business-driven, high-quality content and clear next steps, and collaborate with business services staff to connect jobseekers with available positions and relevant training. The position also supports center operations, compliance, communication, process improvements, and intake services.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce-curriculum development, public speaking, and content development.
Working knowledge of Microsoft Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Strong leadership skills and ability to work in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a wide range of occupations and career paths, ideally including healthcare.
Proficiency in case-management practices, including client assessment, individualized service planning, and comprehensive follow-up documentation.
Experience with database-management systems and ability to maintain accurate, detailed client records and case notes.
Ability to identify operational challenges, develop solutions, and implement process improvements collaboratively.
Knowledge of compliance requirements and grant-management procedures related to workforce-development programs.
Customer-service experience.

Nice To Haves

Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.

Responsibilities

Build one-on-one working relationships with clients and provide assessment, individualized attention, and coordination to address barriers to employment.
Provide consistent case management and follow-up.
Conduct new customer orientation and help ensure contract-required outcomes and goals are met.
Coordinate with schools, account managers, and management to complete and obtain appropriate documentation.
Facilitate professional development workshops.
Maintain an organized client database and detailed records of client contacts.
Ensure participants follow planned activities under the funding-agency contract.
Assess participants’ work needs and refer them to appropriate community or social service agencies when needed.
Complete required enrollment documentation accurately.
Record participant contacts and activities in case notes and make post-placement contacts as required by contract.
Develop solutions to participant attendance problems.
Assist with project reports, including participation and placement reports.
Coordinate introductory workshops, facilitate weekly workshops, issue grants according to predetermined allocation targets, and collect placement data.
Manage career-center job-preparation workshops to support a business-driven curriculum, high-quality presentations, satisfactory participation, clear next steps, and tangible outputs.
Work with the business services team to identify available jobs and qualifications and determine suitable workshops and training for jobseekers.
Develop and maintain a standard communication plan that keeps staff informed about center-wide issues and operational goals.
Participate in training, capacity building, and professional development.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with center intake services and provide operational support for compliance-driven standards.
Perform other tasks reasonably related to the role and other duties as assigned.