Supervisor, Career Center - Dallas

Equus • Irving, TX

8h

About The Position

The Supervisor, Career Center oversees program activities and operations for the project, ensuring that programs meet contractual obligations and compliance requirements. The role analyzes processes and procedures to improve performance, establishes operational goals, adapts service delivery as needed, and ensures staff productivity and performance. The supervisor maintains knowledge of laws, regulations, and policies affecting welfare and workforce programs; coordinates staff training and partner communication; and participates in developing and maintaining standard operating procedures. The position may include supervising staff and other duties as assigned.

Requirements

• Related bachelor's degree from an accredited college or university, or equivalent experience.
• Experience organizing, planning, and developing program operations at a supervisory level.
• Demonstrated customer service skills.
• Excellent leadership, interpersonal, and human resource management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report on, and implement programs to ensure contractual obligations and compliance requirements are met.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and adjust or adapt service delivery as needed.
• Understand the technical aspects of all operational units.
• Maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
• Maximize performance and productivity.
• Direct or delegate staff responsibilities to meet or exceed performance standards.
• Review staff performance and recommend corrective actions as needed.
• Facilitate partner meetings to promote full, frequent communication.
• Coordinate training activities to ensure operations staff are properly trained to implement project activities effectively.
• Participate in the development and maintenance of standard operating procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager