Store (Brand) Manager

Career Opportunities with Now Optics • Euless, TX

10d • Onsite

About The Position

Stanton Optical calls its store managers Brand Managers, empowering them to manage all aspects of business within their store. The Brand Manager serves as a brand ambassador, building, guiding, and inspiring a high-performing team in a fast-paced, collaborative retail environment while delivering an outstanding customer experience. The role offers opportunities for professional development and career advancement.

Requirements

• An associate degree or two years of store management experience.
• At least three years of experience in a fast-paced retail environment, with demonstrated leadership ability.
• Ability to communicate effectively with a diverse group of people.
• Ability to multitask, prioritize, and remain flexible as business needs change in a team environment.
• Knowledge of talent acquisition, talent development, and HR processes.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.
• Willingness to earn ABO/NCLE certification within the first year of employment.

Nice To Haves

• Valid ABO/NCLE certification, as required by state law.
• Optical experience.

Responsibilities

• Lead store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and creating ongoing development plans for store associates.
• Build strong partnerships with Clinical Services.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving goals.
• Communicate effectively and build strong partnerships with the Support Center and Human Resources.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Ensure customer orders are accurate and delivered on time.
• Maintain brand standards in the lab area and notify management of equipment malfunctions, incomplete orders, incorrect lenses, and similar issues.
• Track patient delivery-time commitments, including Now Service and Ready When Promised, to ensure 100% compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs each year with no dollar limit.
• Identity theft protection and pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree