Sr. Supported Housing Case Manager

Access Supports•Monticello, NY

About The Position

The Supported Housing Case Management program provides housing and support to chronically homeless single adults and families eligible for DSS benefits, SSI, or SSD who have behavioral health and chemical dependency issues. It also serves people residing in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs, and adult homes, as well as individuals who have lived for one year or longer in OMH psychiatric centers or OMH- and OCFS-operated residential programs. The case manager engages recipients to develop a person-centered, strength-based Housing Health and Recovery Plan focused on self-sufficiency. The role provides outreach and assistance securing apartments, supports recipients across life domains, and helps them integrate into communities of their choice. The case manager also plans and coordinates transitions out of Supported Housing, including the services and linkages needed for a successful transition. The position serves as a guide to other team staff, responds to crises, completes service documentation, supports staff orientation, complies with employer and NYS OMH regulations, and works with community providers on referrals and transitions. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. (40 hours per week), with flexible evening and weekend work, off-hours on-call duties, and emergency response as needed. The listed pay rate is $23.50 per hour.

Requirements

Bachelor of Arts degree required.
At least 2 years of experience working in case management or mental health services, and/or equivalent experience.
At least 1 year of experience with housing.
Excellent interpersonal and engagement skills.
Very good organizational skills.

Responsibilities

Engage recipients and create a shared Housing Health and Recovery Plan reflecting person-centered, strength-based recovery principles, with the goal of self-sufficiency.
Provide outreach and assistance in securing apartments in the affordable housing complex.
Provide services addressing employment, finances, permanent relationships, medical needs, health, legal concerns, family, parenting, education, transportation, safety, culture, spirituality, and social needs.
Partner with recipients as they integrate into the community of their choice and support informed choices about available supports, services, and recreational opportunities.
Assist with discharge planning when a recipient is ready to transition out of Supported Housing.
Anticipate transition support and service needs and ensure implementation of linkages to facilitate success.
Serve as a model and guide to other staff on the Supported Housing Case Management team.
Respond to and intervene in crisis situations as needed.
Complete required documentation of services provided and assist with orientation of other staff as needed.
Comply with employer regulations and NYS OMH regulations.
Work with community providers to facilitate smooth transitions for referrals into the Supported Housing Program.
Work flexible evenings and weekends as needed, provide off-hours on-call coverage, and respond to emergency situations.