Sr. Supported Housing Case Manager

Access: Supports for Living•Monticello, NY

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About The Position

The Sr. Supported Housing Case Manager works with the Supported Housing Case Management program, which provides housing and support to chronically homeless single adults and families eligible for DSS benefits, SSI, or SSD who have behavioral health or chemical dependency issues. The program also serves people from OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs, and adult homes, as well as people with qualifying histories in OMH psychiatric centers or OMH- and OCFS-operated residential programs. The case manager engages recipients in developing a person-centered, strength-based Housing Health and Recovery Plan focused on self-sufficiency. The role supports recipients in securing and maintaining housing, integrating into communities of their choice, accessing services and opportunities, and planning transitions out of supported housing. The position also provides guidance to other team members, responds to crises, coordinates with community providers, and completes required documentation. The role is based in Monticello, New York, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. (40 hours). Flexible evening and weekend work, as well as off-hours on-call and emergency response, may be required to meet recipients’ needs. Pay is $23.50 per hour.

Requirements

Bachelor’s degree required.
At least 2 years of experience working in case management or mental health services, or equivalent experience.
At least 1 year of experience with housing.
Excellent interpersonal and engagement skills.
Very good organizational skills.

Responsibilities

Engage recipients and develop a shared Housing Health and Recovery Plan based on person-centered, strength-based recovery principles, with self-sufficiency as the goal.
Provide outreach and help recipients secure apartments in the affordable housing complex.
Provide services across life domains, including employment, finances, permanent relationships, medical needs, health, legal concerns, family, parenting, education, transportation, safety, culture, spirituality, and social needs.
Support recipients as they integrate into the community of their choice and make informed choices about available supports, services, and recreational opportunities.
Help prepare discharge plans for recipients transitioning out of Supported Housing, anticipate needed supports and services, and ensure linkages are implemented.
Model and guide other staff on the Supported Housing Case Management team.
Respond to and intervene in crisis situations as needed.
Complete required service documentation and assist with orienting other staff as needed.
Comply with employer regulations and New York State Office of Mental Health regulations.
Work with community providers to facilitate smooth transitions for referrals into the Supported Housing Program.
Work flexible evenings and weekends as needed to meet recipients’ needs.
Provide off-hours on-call coverage and respond to emergency situations.