Social Selling Manager

Herbalife • Los Angeles, CA

9d

About The Position

The Business Methods & Growth Strategies team is seeking a Social Selling Manager to systemize, optimize, and strategically support promotions worldwide and foster growth opportunities across Herbalife. This high-visibility role will help shape social commerce strategies and affect the success of Distributors and customers around the world. The role calls for technical and analytical depth, human-centered thinking, cross-cultural relationship building, and collaboration in a fast-paced, globally connected environment.

The manager will serve as a subject matter expert on social commerce platforms and methods, develop performance data and success metrics, and use insights to improve Distributor and customer adoption, engagement, and success. The role also formalizes training and support for social selling practices, develops country- and region-specific recommendations for revenue growth, and supports global communication and collaboration. The manager will collaborate with Direct Selling Experts on new selling platforms and programs and co-manage TikTok Shop.

The team works across internal sub-teams and with business partners in other departments and around the world to deliver projects successfully.

Requirements

• Proficiency in Microsoft Office, including PowerPoint, Word, Excel, and Outlook.
• Knowledge of social media platforms such as Instagram, TikTok, TikTok Shop, Facebook Marketplace, and KAKAO.
• Strong sales analytical skills, including use of tools such as FastMoss, to evaluate platform effectiveness and make data-driven decisions.
• Effective communication skills.
• Self-starter who is organized, diligent, and takes ownership.
• B2B sales experience.
• At least 3 years of social selling experience, including at least 1 year of TikTok Shop experience.
• At least 1 year of project manager experience.
• Bachelor’s degree preferred, or 4+ years of equivalent experience.

Nice To Haves

• At least 2 years in sales or marketing (preferred).
• Direct Selling experience (preferred, but not required).
• Bilingual.

Responsibilities

• Serve as a subject matter expert and source of data, information, and insights about social commerce platforms and methods.
• Develop performance data and track standard success metrics for key social selling strategies.
• Generate insights and implement best practices to improve Distributor and customer adoption, engagement, and success.
• Formalize training and rollout support for social selling best practices for Distributors, and train internal teams.
• Identify opportunities and provide strategic recommendations tailored to countries and regions to support revenue growth.
• Provide global communication, collaboration, and support.
• Collaborate with Direct Selling Experts to develop new selling platforms and programs.
• Collaborate on and co-manage TikTok Shop.

Benefits

• Group Health Programs, including medical, dental, vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), basic life/AD&D, short-term and long-term disability, and an Employee Assistance Program (EAP).
• Other Voluntary Benefit Programs, including a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), supplemental life, critical illness, hospitalization and accident insurance, and pet insurance.
• Paid time off, including company-observed U.S. holidays, floating holidays, vacation, sick time, a volunteer program, paid maternity and paternity leave, bereavement leave, personal leave, and time off for voting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager