Selling Manager

Haverty Furniture Companies, Inc•Tampa, FL

About The Position

The Selling Manager assists the Manager with the sales staff, showroom floor, and store operations, and acts as manager on duty when required. The role also performs the duties of a Sales Consultant, including serving customers and selling products, to meet sales levels required by management and Havertys policy. The Selling Manager may conduct sales training and reviews, provide sales support, work with Sales Consultants on MySalesCenter, motivate and guide sales associates, and supervise the sales team or conduct store sales meetings in the Store Manager’s absence. The position may also involve opening or closing the store, providing office coverage, counting cash boxes, and taking deposits to the bank. As needed, the role may perform office and administrative tasks, handle customer transactions and complaints, support delivery scheduling and sales completion, run reports, and communicate with Havertys Credit Services. The employee may also be assigned other duties or instructions by a superior.

Responsibilities

Meet required sales levels by serving customers, selling products, and performing Sales Consultant duties.
Conduct sales training and sales reviews and provide sales support as needed.
Work with Sales Consultants on MySalesCenter.
Motivate and guide sales associates to improve sales performance.
Supervise the sales team and conduct sales meetings in the Store Manager’s absence.
Open and/or close the store as required.
Provide office coverage as needed.
Count cash boxes and take deposits to the bank as required.
Prepare bank deposits and daily closing summaries as needed.
Maintain an organized and secure office environment.
Answer incoming calls.
Review unconfirmed sales for the next eight delivery days.
Process customer sales and account transactions.
Handle customer complaints, open store notes, and follow up on customer service tickets.
Work expected deliveries to ensure sales are completed and schedule deliveries as needed.
Run and work daily reports.
Communicate with Havertys Credit Services about account requests and follow-up.
Perform other duties as directed by a superior.