Selling Manager

Ashley Furniture Industries • Santa Fe, NM

4h

About The Position

The Selling Manager supports the Store Manager and assists with management duties as directed. The role oversees showroom departments as directed by the Sales Manager, contributes to sales and staff performance, supports customer issue resolution, and helps lead and develop the sales, guest experience, and visual teams.

Requirements

• High school diploma required.
• At least 2 years of experience working in the retail industry.
• At least 4 years of supervisory experience in the retail industry.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office.
• Ability to learn in-house computer programs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff a retail location.
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills.
• Knowledge and experience in team-building skills.

Responsibilities

• Manage all departments in the showroom as directed by the Sales Manager.
• Review sales performance, including margins, volume, quotas, and closing ratios, and suggest future goals.
• Assist the Sales Manager with customer-related issues that escalate above the Guest Experience Manager.
• Work with the Visual Presentation Manager regarding product placement.
• Report policy changes and other information to staff members.
• Provide leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager.
• Coach staff members to build individual and team success in a professional manner.
• Learn about budgeted administrative costs, including wages and supplies.
• Understand employee performance and assist employees as applicable.
• Ensure complete and adequate documentation of procedures and completed tasks.
• Complete report functions in a timely manner.
• Assist with hiring, training, and coaching the sales team.
• Assist the Sales Manager with preparing and administering performance evaluations for assigned staff.
• Provide timely and effective communications.
• Attend monthly staff meetings.
• Perform other duties as assigned, essential or otherwise.

Benefits

• Health benefits
• Dental benefits
• Vision insurance
• Employee discount from 10% to 30%
• Life insurance
• Disability insurance
• Flexible spending account
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED